CUTS International

Consumer Unity & Trust Society

CUTS filed the first unfair trade practices (UTPs) complaint in the Monopolies and Restrictive Trade Practices Commission (MRTPC) in August 1984, which stopped the misleading sales of a hosiery dealer, forced matchbox manufacturers to ensure 50 sticks in a match box and exposed the double branding of cigarette manufacturers. The last action led to a change in the excise policy … (about Milestones 1/2).

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Address(1 of 7): CUTS-London, Tamar Lordkipanidze, London Resource Centre, Gordon House, 6 Lissenden Gardens, London NW5 1LX, UK;
Contacts (worldwide).

About CUTS (12 pdf-pages). 

  • About Milestones 2/2: … CUTS organised a public debate in Calcutta in 1986 on the amended Commission of Enquiry Act, which curbed the right of people to know about a commission’s report, wherein the Union Law Minister, Asoke Sen, defended the motion. Subsequently, in 1989, the amendment was reversed.
  • CUTS is responsible for the enactment and strengthening of the dynamic Consumer Protection Act (COPRA), 1986 likes of which are not seen anywhere in the world.
  • CUTS obtained an unprecedented compensation of Rs 50,000 from Otis Elevator
    Co. for a lift accident victim without going to court in 1987. Mentioned in the Limca Book of Records.
  • In 1988, CUTS ‘inaugurated’ the National Commission, the Rajasthan and the West Bengal State Commissions, set up under COPRA, not by cutting ribbons, but by filing the first complaints before each of these bodies.
  • By a series of litigations in the Rajasthan High Court on family planning mishaps in 1988, CUTS got the government policies of targeting changed, ensured a more humane treatment of women volunteers of sterlisation, and established an impartial enquiry system.
  • A unique honour was bestowed when CUTS was the only group in the country to
    serve on the Central, Rajasthan and West Bengal State Consumer Protection
    Councils during 1987-90.
  • By a class-action petition under COPRA, CUTS ensured the legal and human rights of nearly 800 poor victims of adulteration in edible oil in Calcutta in 1988-90, commonly referred to as the Behala Oil Tragedy.
  • CUTS conceptualised and launched the World Poverty Day on November 01, 1990, which was adopted by the consumer movement in India in 1991. As a result of advocacy by CUTS, the UN adopted October 17 as the “International Day for the Eradication of Poverty” in 1993: … (full long 5 pdf-pages /about Milestones).